Dream Big Studios – Studio Policies, Terms & Conditions
“Dream Big Studios is a professional audio recording facility. Customer Service and satisfaction are our top priority. The following policies ensure that all sessions are conducted most professionally while providing our client a creative and comfortable environment.”
DEPOSIT/REQUESTING TIME SLOTSession must be paid for in full to guarantee the time slot you request. Without payment, if someone else wants the same time slot and offers a payment, it will go to them. Payments can be taken over the phone using a credit card, Cash App, Apple Pay or Cash.
BOOKING RATES
Sessions are booked at the rates published by the studio (subject to change) unless other rates have been negotiated. There is a 2-hour minimum. Time will be billed in quarter-hour increments. Sessions that run longer than the original scheduled time will be booked at the published rate assuming the studio is available. Lockout sessions are based on 12-hour days. Additional time will be charged at our standard hourly rate.
CANCELLATION FEE
Cancellations after 48 hours forfeit 50% of the session cost. You will then receive a refund of your deposit for any portion of time that we aren’t able to rebook.
STUDIO TOURS
It is recommended that new clients tour the studio before their first session. During this time we can discuss the parameters of your session and make a plan to ensure everything runs smoothly.
START/END AND SESSION TIMES
The session clock begins at the scheduled time that both parties agree upon. If you arrive early and the studio can accommodate an early start, then the session clock will begin at that time. If you are late for any reason, you will be charged from the scheduled session start time, with no exceptions. Please call if you are going to be late! Set-up time will be billed at regular studio rates unless other arrangements are agreed to. This includes load-in and instrument setup, microphone placement, level setting, media transfer, etc.
STUDIO DOWNTIME
Unforeseen problems can happen; If session downtime occurs at the fault of the studio’s equipment, that time will not be billed. The studio’s liability shall be limited strictly to the studio time of the booked session and clients agree to hold Dream Big Studios harmless from any damages from such downtime.
PAYMENT
You are responsible for all monies due to the studio and shall make payment to the studio with cash, credit card, or Money Sending Service. No media will be turned over to you until full payment is made for that day. Clients will be charged a $25.00 service fee if the Client’s account is not paid in full by the completion of each session.
SESSION MEDIA
Session media will only be released when full payment for the session is received. Once session media has been turned over to the client, Dream Big Studios is no longer expected to maintain a backup copy of the session.
STUDIO GEAR (DAMAGE)
In the event a piece of studio gear owned by Dream Big Studios or any part of its facility becomes damaged by you, or anyone in your party, due to negligence, accident, or willful act, you agree to provide monetary compensation in the amount of full replacement value of the damaged item. Damage to the studio property of any kind that is a result of anyone in the client’s party or group will be assessed to the client’s account.
STUDIO RULES
No smoking in the studio. Smoking is permitted 20ft from the building.
Food and drink may be brought into the studio but must be kept away from equipment..
Please place your unwanted trash in the receptacles provided.
No firearms allowed on the premises.
It is recommended that only individuals essential to the recording be present during the booked time.
Illegal drugs are strictly prohibited and we reserve the right to refuse service or cancel a session if a client appears to be under the influence.
RESPONSIBILITY
The person responsible for paying for studio time must sign an agreement and will be held responsible for the actions of all artists and guests he or she brings to any session. These rules apply to all persons. There are no exceptions whatsoever. This ensures a healthy business relationship for you as a recording artist and for the studio as well.
The client affirms that he/she is the rightful owner or assignee of material to be recorded or reproduced. Dream Big Studio’s & our employees are not responsible for copyright violations, talent or creative royalties, mechanical reproduction licenses, or any other liabilities for such material. The client also agrees to indemnify Dream Big Studios and its employees for any claims, costs, losses, detriments, and expenses of any kind or nature. Including, without limitation, attorney’s fees and costs incurred by Dream Big Studio’s because of any breach or alleged breach of any representation, warranty, or agreement made by the client.
Studio Disclaimer
Before any session work begins, the client agrees to furnish a written signed copy of the above Studio Policies as a formal agreement and obligation to make payments and adhere to all other policy requirements as stated herein.